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Phone Sales

Phone Orders

  • Hello, this is ____ calling from United Service Dog. Is this ____?
    Hi ___, I am calling about the registration you were submitting (yesterday, last week, today, etc) . It looks like you started but didn't complete your registration, did you need any help or have any questions regarding the process?
    If you have a minute or two, I can help you complete this over the phone.
    IF NOT INTERESTED
    Okay, it just looked like you were pretty far into the process, is there a particular reason you are no longer interested?
    BUDGET:
    We totally understand, especially these days, its tough for everyone, but we would be happy to offer our services and work with you to make sure you get everything you need while staying within your budget...do you have a budget you'd like to work with, and I'll do my absolute best to accommodate?
    SCAM
    - Oh no, not at all, in fact we are the largest registry and help hundreds of people everyday to get the documents they need to live and travel with their dog. We have a great team of licensed therapists in your state, all of their credentials and contact information will be available on the letterhead you receive for verification if needed. There are definitely some websites out there that don't have a live support staff, use unlicensed doctors, and do some other shady things, but we are US based and are in good standing and have never had any complaints from the Better Business Bureau
    NO TIME:
    Okay, not a problem. What I can do is email or text you over a link to complete your order when you're ready, and I'll include a personalized coupon code for you
    FOR VOICEMAIL:
    Hello, this message is for _____. My name is Andrew, I am calling from United Service Dog to help you complete your registration. If you need help and would like to call me back, I would be happy to help you over the phone, otherwise you can complete the process on our website at www.unitedservicedog.com and you can use coupon code OFFER20 for $20 off your order. If you have any questions you can give me a call back at 646-694-9268 at your convenience, I will be here until ___ today, or will be back in at ___ tomorrow. You can also email me at
  • Hello, this is ____ calling from United Service Dog. Is this ____?
    Hi ___, I am calling to let you know that your housing and travel documents for your dog expired on ____ and are due for renewal.
    If you have a minute or two, I can help you complete this over the phone. IF NOT INTERESTED
    Okay, I just wanted to let you know that landlords and airlines require your documentation to be renewed each year, is there a particular reason you are no longer interested?
    BUDGET: We totally understand, especially these days, its tough for everyone, but we would be happy to offer our services and work with you to make sure you get everything you need while staying within your budget...do you have a budget you'd like to work with, and I'll do my absolute best to accommodate?
    NO TIME: Okay, not a problem. What I can do is email or text you over a link to complete your order when you're ready, and I'll include a personalized coupon code for you FOR VOICEMAIL:
    Hello, this message is for _____. My name is Andrew, I am calling from United Service Dog . It looks like your housing and travel letters expired on and are due for renewal. Give me a call back as soon as you can to avoid a lapse in coverage. You can also renew online at www.unitedservicedog.com/renewals and you can use coupon code OFFER20 for $20 off your order. If you have any questions you can give me a call back at 646-694-9268 at your convenience, I will be here until ___ today, or will be back in at ___ tomorrow. You can also email me @
  • Packages

  • To make sure we get you everything you need, are you using our services primarily for housing, travel, or both? Always suggests Special Package first
  • Forms

    Forms are $39 each for Renewals, and $49 each for New Customers
  • Second Handler

  • Gear

    If not included with their package, vests are $29.99, leashes are $19.99, collars are $19.99, GPS Collar is $89.99)
  • Document Options

    For only $2.99 per month you can replace any of your documents if they are lost, stolen, or damaged. Simply contact us for a replacement and a replacement will be sent out right away with free shipping. If you lose or damage your items, and need to replace your items, a $29.99 fee per document would be applied.
  • Shipping Options

    Orders submitted before 4pm EST will be processed on the same business day
  • You must add up their order total and enter it here. If discounts or coupons are applied, reflect the adjusted total in your calculation
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    Supported Credit Cards: American Express, Discover, MasterCard, Visa
     
  • If you have any specific requests or notes regarding your order, please let us know here
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Contact Us

    What is the Difference Between a Service Dog & Emotional Support Animal?

    A service animal is trained to assist with a disability, whereas an emotional support animal provides therapeutic benefits through its presence alone. Service Animals are able to travel on planes and live in apartments without additional fees or restrictions. Service Animals are also allowed to accompany their handlers in public areas such as restaurants, stores and hotels. Emotional Support Animals are protected for housing, but are not generally permitted in restaurants and stores.

    Click here to Register Now

  • **Due to the high volume of orders during the holiday season, additional processing time to complete your order may be needed. Your PDF copies are available for immediate download in your confirmation email and if you paid for tracking, your tracking number will be updated as soon as your package ships. Inquiries regarding order shipping status may not receive responses unless the delay exceeds 3 business days past your original shipping speed/ delivery date has passed. Once your package ships, the most up to date tracking can be found in your tracking email.**
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